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✍️ Linga Raj M | Senior Associate - Technical Writer

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🌟8+ Years of Driving User Documentation Excellence in SaaS and healthcare documentation.

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🌟 7+ Years of Driving User Documentation Excellence

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Location: Chennai, India Status: Actively Seeking New Opportunities / Open to Remote Roles

I am an experienced Technical Writer and Content Strategist specializing in building scalable, user-centric documentation ecosystems for complex technical products (APIs, Cloud Services, and Enterprise Softwares). My focus is on exploring and learning modern Docs-as-Code workflows to enhance development speed, improve content discoverability, and reduce support burden.

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🛠️ Core Proficiencies & Toolkit

| Category | Skills & Tools | | :— | :— | «««< HEAD | Writing & Strategy | Information Architecture (IA), Content Strategy, Copyediting, UX Writing, Style Guide Creation (Google/Microsoft Style). | | Technical Documentation | REST API Documentation, SDK Guides, Configuration/Installation Manuals, Release Notes, Tutorials, Cloud/DevOps Documentation. | | Docs-as-Code | Git, GitHub/GitLab, Markdown, Static Site Generators (Docusarus), YAML/JSON. | | Tooling & Standards | OpenAPI/Swagger, VS Code, Document360, Azure Devops/JIRA/Confluence. | | Domain Expertise | Maintenance, Logistics, ERP, Enterprise SaaS, Health Care (HealthTech) |


🎯 Specialization

• API Documentation • Product Documentation • Knowledge Bases • Documentation Strategy & Governance • Docs-as-Code ======= | Writing & Strategy | Information Architecture (IA), Content Strategy, Copyediting, UX Writing, Style Guide Creation (Google/Microsoft Style), Diátaxis Framework. | | Technical Documentation | REST/GraphQL API Documentation, SDK Guides, Integrator Manuals, Release Notes, Tutorials, Cloud/DevOps Documentation. | | Docs-as-Code | Git, GitHub/GitLab, Markdown, Static Site Generators (Docusarus, Hugo), YAML/JSON. | | Tooling & Standards | OpenAPI/Swagger, Redocly, Vale (Linting), VS Code, Azure Devops/JIRA/Confluence. | | Domain Expertise | [e.g., Miantenance, Logistics, ERP, Enterprise SaaS, Health Care (HealthTech) etc.] |


These are not just documents—they are comprehensive projects that highlight my strategic contributions, technical implementation, and measurable impact.

| Project Name | Focus & Technical Stack | Measurable Impact | Link to Project Repo | | :— | :— | :— | :— | | 1. API Docs Portal Redesign | REST API Reference, Redocly, Information Architecture overhaul. | Reduced ‘Time to First API Call’ by 40% for new developers. | Repo: api-docs-case-study | | 2. Confluence to MkDocs Migration | Docs-as-Code implementation, CI/CD pipeline setup (GitHub Actions), Migration strategy. | Cut publishing time from 3 hours to 5 minutes per update cycle. | Repo: migration-project-ia | | 3. Security Software Tutorial Series | End-to-end user journey tutorials, Simplified complex concepts, UX Writing. | Decreased initial setup-related support tickets by 22%. | Repo: tutorials-ux-writing |

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🌐 Let’s Connect

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🚀 “Great documentation doesn’t just inform; it drives adoption and reduces churn.” - Linga Raj M