Senior Associate - Technical Writer
Role summary and impact statements. (Replace with real employer, dates, and measurable outcomes).
Technical Writer for developer-facing docs & product content
I am an experienced Technical Writer and Content Strategist specializing in scalable, user-centric documentation ecosystems for complex technical products — APIs, Cloud Services, and Enterprise Software. Focused on Docs-as-Code workflows to increase developer speed and reduce support burden.
About
Experienced Technical Writer & Content Strategist building documentation ecosystems that support developer adoption and reduce support load. I focus on IA, DX, and measurable outcomes through Docs-as-Code.
“Great documentation doesn't just inform; it drives adoption and reduces churn.” — Linga Raj M
Core Proficiencies & Toolkit
Writing & Strategy
Information Architecture, Content Strategy, UX Writing, Diátaxis, Style Guides (Google/Microsoft).
Technical Documentation
REST/GraphQL API docs, SDK guides, release notes, tutorials, cloud & DevOps documentation.
Docs-as-Code
Git, GitHub/GitLab, Markdown, Static Site Generators (Docusaurus, Hugo), YAML/JSON.
Tools & Standards
OpenAPI/Swagger, Redocly, Vale, VS Code, Azure DevOps, JIRA, Confluence.
Domain Expertise
Maintenance, Logistics, ERP, Enterprise SaaS, HealthTech (examples).
Experience
Featured Case Studies & Projects
| Project | Focus & Stack | Impact | Repo |
|---|---|---|---|
| API Docs Portal Redesign | REST API Reference, Redocly, IA overhaul | Reduced 'Time to First API Call' by 40% | api-docs-case-study |
| Confluence to MkDocs Migration | Docs-as-Code, CI/CD (GitHub Actions) | Publishing time cut from 3 hours to 5 minutes | migration-project-ia |
| Security Software Tutorial Series | Tutorials, UX Writing | Decreased setup-related support tickets by 22% | tutorials-ux-writing |
Things I've worked on
- API guides for Payments Platform
- Developer onboarding suites
- Embedded docs for SDKs and CLI
Let's Connect
Portfolio Website: https://lingaraj-tw.github.io/Technical-Writing-Portfolio/
LinkedIn: https://www.linkedin.com/in/lingarajm/
Email: lingaraj501@gmail.com